Close_Form missing

Dear experts,

My customer face an output type issue.

When runnig  T-Code FBCJ to display and check lot for check receipt, an error marked as red nod, it says CLOSE_FORM layout set missing..

And user said he cannot print  becau se of this error.
This issue has appeared after upgrading to EHP7.
I have checked the print program and the SAPScript and everything seems to be in order

Could any one know why this is happening ?

Any suggestion is welcome.

Thank you.